Sales Policy – WESN
Effective Date: March 12, 2025
At WESN, we are dedicated to providing a seamless shopping experience with fast order processing, secure payment options, and reliable shipping. Please review our sales policy to understand our procedures for orders, shipping, payments, promotions, and returns.
1. Order Processing
📦 Processing Time: Orders are processed within 24-48 hours of being placed.
📩 Confirmation Email: Once your order is processed, you will receive an email with purchase details and an estimated delivery timeframe.
⚠ Issues with Orders: If any issues arise, our customer support team will contact you promptly.
2. Shipping and Delivery
🚚 Shipping Options: We offer multiple delivery options, including standard and expedited shipping.
💰 Shipping Costs: Calculated at checkout based on your location and selected shipping method.
📅 Delivery Time:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
🔍 Order Tracking: A tracking number will be provided once your order is shipped.
3. Payment Methods
💳 We Accept:
✔ Major credit cards (Visa, MasterCard, American Express)
✔ Debit cards
✔ Online payment systems (PayPal)
🔒 Secure Transactions: All payments are processed securely to protect your personal and financial information.
4. Sales Tax
💲 Tax Calculation: Sales tax is applied based on your shipping address and local regulations.
✔ Tax Transparency: The applicable tax amount will be displayed at checkout before you complete your order.
5. Special Offers and Promotions
🎉 Discounts & Deals: WESN frequently offers promotions, discounts, and limited-time deals.
⚠ Promotional Terms: Each promotion has specific terms and conditions that will be detailed during the offer period.
🚫 Non-Returnable Sale Items: Some discounted or clearance items may not be eligible for returns or exchanges.
6. Product Availability and Pricing
✔ Stock Updates: Our inventory is regularly updated, but if a product becomes out of stock, we will offer alternatives or issue a refund.
💲 Pricing: All prices are displayed in USD and may change without prior notice.
7. Order Modifications and Cancellations
✏ Order Changes: If you need to modify or cancel an order, contact us ASAP.
📩 Email: info@wesn.xyz
📞 Phone: +44 70 8514 7630
🚫 After Shipping: If your order has already been shipped, we may not be able to make changes or cancellations.
8. Customer Support
💬 Need help? Our customer service team is available to assist with:
✔ Product inquiries
✔ Order tracking
✔ Payment issues
✔ Returns and exchanges
📧 Email: info@wesn.xyz
📞 Phone: +44 70 8514 7630
📍 Address: 60 Scotsburn Rd, Tairlaw, KA19 8LN, United Kingdom
Thank you for shopping with WESN – Your trusted fashion destination!